Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel De Leon

Daniel De Leon

November 21, 2025

5  out of  5
rating by Daniel De Leon
"Have rental insurance and car insurance with Hayes State Farm, customer service is top tier, and prices are fair."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Sarah Bruton

Sarah Bruton

November 20, 2025

5  out of  5
rating by Sarah Bruton
"I worked with Jake Goodson to get updated quotes on home and auto. I switched from a major company because Jake was able to reduce my homeowners by almost a $1000 a year. He answered all my questions and walked me through the policies offering suggestions about the coverage amounts. Solid customer service from start to finish!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Alure Stephens

Alure Stephens

November 18, 2025

5  out of  5
rating by Alure Stephens
"Conner, helped me fast and efficiently with my renters insurance. He was very welcoming and explained everything to a T!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Erinn Tuck

Erinn Tuck

November 6, 2025

5  out of  5
rating by Erinn Tuck
"I work with Connor Matthews directly. He is always professional, expedient and always provides the information that I need. He is very patient with all of my questions. I couldn't ask for a better agent!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of diego vasquez sanchez

diego vasquez sanchez

November 3, 2025

5  out of  5
rating by diego vasquez sanchez
"Thank you Avner Clark, for making this fast and easy and for helping me avoid time at the DMV."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Tresa Clanton

Tresa Clanton

November 3, 2025

5  out of  5
rating by Tresa Clanton
"Like a good neighbor state farm Is there. I actually get to talk to jake from state farm. They are very professional they take care of all my needs at a decent price. I have been with State Farm for many years. And I really haven't found a reason why to change."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Tiarra Summerlin

Tiarra Summerlin

October 25, 2025

5  out of  5
rating by Tiarra Summerlin
"Very professional and took the time to help me. Very kind"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Whitney Taylor

Whitney Taylor

October 15, 2025

5  out of  5
rating by Whitney Taylor
"Connor was great! Made the switch to Statefarm for auto insurance and he made it a breeze. Very communicative and was knowledgeable and easy to talk to."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Theresa Toth

Theresa Toth

September 19, 2025

5  out of  5
rating by Theresa Toth
"T&wy worked with me as friends and answered my question with no problems ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Nancy Downes

Nancy Downes

September 16, 2025

3  out of  5
rating by Nancy Downes
"Never received policy only empty file unable to open. Wasn't sent to property of coverage"
We responded:
"I'm not sure why you couldn't open the email attachment. We're happy to try sending it again. A copy was also mailed to you. "
Profile photo of margaret henry

margaret henry

September 10, 2025

5  out of  5
rating by margaret henry
"Jake was very helpful in answering questions I had."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Marcus Johnson

Marcus Johnson

September 9, 2025

5  out of  5
rating by Marcus Johnson
"Great service"
We responded:
"Thank you for your 5-star review! "
Profile photo of Victor

Victor

September 5, 2025

1  out of  5
rating by Victor
"Bad experience."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. "
Profile photo of Tammy Walters

Tammy Walters

September 3, 2025

5  out of  5
rating by Tammy Walters
"Avner is fantastic! Looking out for your best interest with excellent pricing. Explains everything you are paying for in detail. Call Avner for all your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Haley Poythress

Haley Poythress

August 29, 2025

5  out of  5
rating by Haley Poythress
"Always an incredible experience! I cannot say enough about this team. Avner consistently goes the extra mile to take care of any and all of my insurance needs in a timely manner. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of George Jackson

George Jackson

August 22, 2025

5  out of  5
rating by George Jackson
"Outstanding service and help from Hayes McDowell State Farm Insurance Agent and the people in his office. My issue of adding a new car to my policy was very easy and quick, thank you for al your help really enjoy doing business with you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of John Freudenberg

John Freudenberg

August 22, 2025

5  out of  5
rating by John Freudenberg
"I've worked with Hayes and team for years and they insure my home, cars and business. They are very responsive, knowledgeable and down to earth, and I couldn't recommend them highly enough!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Leis'l Naraine

Leis'l Naraine

July 21, 2025

5  out of  5
rating by Leis'l Naraine
"Great service! Conor really explained everything well and was extremely helpful. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Brian Livingston

Brian Livingston

July 18, 2025

5  out of  5
rating by Brian Livingston
"Perfect timing! Jake from State Farm, literally, reached out to me expeditiously and was able to assist me obtain the policy that I needed at the price I needed! Thank you Jacob Goodson!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Trish C

Trish C

July 18, 2025

5  out of  5
rating by Trish C
"They're always very responsive when I have questions and even proactively reached out to make sure I wanted to renew my policy at the current address before it auto-renewed."
We responded:
"They're always very responsive when I have questions and even proactively reached out to make sure I wanted to renew my policy at the current address before it auto-renewed. "
Profile photo of Abdulai Kaikai

Abdulai Kaikai

July 16, 2025

5  out of  5
rating by Abdulai Kaikai
"Mr. Hayes was very professional and polite. I was given the best quote possible and his service was outstanding"
We responded:
"Thank you for the review!"
Profile photo of Alphonso Epps

Alphonso Epps

July 16, 2025

5  out of  5
rating by Alphonso Epps
"Jake made it easy for me to choose State Farm...he explained everything to me which led to making the decision to to select the coverage I have. Very professional and knowledgeable. Thanks Jake."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Linda Burrows

Linda Burrows

July 8, 2025

4  out of  5
rating by Linda Burrows
"You have been a great help in getting the insurance that we need. We just need to get our insurance cards. Thank you"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. "
Profile photo of leigh daniels

leigh daniels

July 2, 2025

5  out of  5
rating by leigh daniels
"Jake is always helpful when I call the office. Answering all my questions that I may have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Rageboy 2k7

Rageboy 2k7

June 17, 2025

5  out of  5
rating by Rageboy 2k7
"The State Farm enrollment process was seamless and efficient. I appreciate Connor's assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority!"