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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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margaret henry

September 10, 2025

5  out of  5
rating by margaret henry
"Jake was very helpful in answering questions I had."
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Marcus Johnson

September 9, 2025

5  out of  5
rating by Marcus Johnson
"Great service"
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Victor

September 5, 2025

1  out of  5
rating by Victor
"Bad experience."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. "
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Tammy Walters

September 3, 2025

5  out of  5
rating by Tammy Walters
"Avner is fantastic! Looking out for your best interest with excellent pricing. Explains everything you are paying for in detail. Call Avner for all your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Haley Poythress

August 29, 2025

5  out of  5
rating by Haley Poythress
"Always an incredible experience! I cannot say enough about this team. Avner consistently goes the extra mile to take care of any and all of my insurance needs in a timely manner. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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George Jackson

August 22, 2025

5  out of  5
rating by George Jackson
"Outstanding service and help from Hayes McDowell State Farm Insurance Agent and the people in his office. My issue of adding a new car to my policy was very easy and quick, thank you for al your help really enjoy doing business with you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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John Freudenberg

August 22, 2025

5  out of  5
rating by John Freudenberg
"I've worked with Hayes and team for years and they insure my home, cars and business. They are very responsive, knowledgeable and down to earth, and I couldn't recommend them highly enough!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Leis'l Naraine

July 21, 2025

5  out of  5
rating by Leis'l Naraine
"Great service! Conor really explained everything well and was extremely helpful. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Brian Livingston

July 18, 2025

5  out of  5
rating by Brian Livingston
"Perfect timing! Jake from State Farm, literally, reached out to me expeditiously and was able to assist me obtain the policy that I needed at the price I needed! Thank you Jacob Goodson!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Trish C

July 18, 2025

5  out of  5
rating by Trish C
"They're always very responsive when I have questions and even proactively reached out to make sure I wanted to renew my policy at the current address before it auto-renewed."
We responded:
"They're always very responsive when I have questions and even proactively reached out to make sure I wanted to renew my policy at the current address before it auto-renewed. "
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Abdulai Kaikai

July 16, 2025

5  out of  5
rating by Abdulai Kaikai
"Mr. Hayes was very professional and polite. I was given the best quote possible and his service was outstanding"
We responded:
"Thank you for the review!"
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Alphonso Epps

July 16, 2025

5  out of  5
rating by Alphonso Epps
"Jake made it easy for me to choose State Farm...he explained everything to me which led to making the decision to to select the coverage I have. Very professional and knowledgeable. Thanks Jake."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Linda Burrows

July 8, 2025

4  out of  5
rating by Linda Burrows
"You have been a great help in getting the insurance that we need. We just need to get our insurance cards. Thank you"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. "
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leigh daniels

July 2, 2025

5  out of  5
rating by leigh daniels
"Jake is always helpful when I call the office. Answering all my questions that I may have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Rageboy 2k7

June 17, 2025

5  out of  5
rating by Rageboy 2k7
"The State Farm enrollment process was seamless and efficient. I appreciate Connor's assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority!"
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Suichee

June 14, 2025

5  out of  5
rating by Suichee
"Jake and everyone involved are always 5/5. Thank you kindly for continuing to be excellent people."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Ava's Classic Cleaning Services

June 12, 2025

1  out of  5
rating by Ava's Classic Cleaning Services
"Since the new owners- they have been getting over on people! Be careful with this Bias company! They tell one lie after another! Just use GEICO or another cheap company- haven’t had an accident in over 15 years & they still don’t wanna give discounts only discounts they give is if you add two vehicles & they still rob you of your money!!!"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution. "
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Brittney Kelly

May 21, 2025

5  out of  5
rating by Brittney Kelly
"Amazing service. Got everything done that I needed in a timely and effective manner. Everyone was super nice and got the job done. I’m glad to be working with Hayes McDowell State Farm for my insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Margaret McAllister

May 15, 2025

5  out of  5
rating by Margaret McAllister
"Easy walk in pay your bill,and other options quick ,and friendly agents"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Randi

May 9, 2025

5  out of  5
rating by Randi
"Jake was wonderful. He helped me get the insurance policy that would benefit me and my family in the long run."
We responded:
"Thank you for taking the time to leave a review!"
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Renard Bowman

May 9, 2025

5  out of  5
rating by Renard Bowman
"Great experience!"
We responded:
"Thank you for your review!"
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Rodney Johnson

May 9, 2025

5  out of  5
rating by Rodney Johnson
"Very good I am more then pleased dealing with yall great company to do business with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Johnny Wade

April 10, 2025

4  out of  5
rating by Johnny Wade
"The entire franchise has been a help to me anytime I’ve ever needed them. I’m now a forever customer."
We responded:
"Thank you for the review!"
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Matt Fields

April 10, 2025

5  out of  5
rating by Matt Fields
"Jake was awesome from beginning to finish! Thanks again!"
We responded:
"Thank you for the review!"
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sherry Williams

April 2, 2025

5  out of  5
rating by sherry Williams
"Great service !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! "